Our Policies

Order Processing and Return Policies

Order Online
For your security and peace of mind, our site has been configured using fully secured SSL (Secure Socket Layering) technology. Your payment transactions are completed securely and efficiently using one of the world's most advanced fraud prevention systems, ensuring a safe and secure online shopping experience every time.

Order by Phone
If you prefer you may call toll free 800-216-1808 and talk to one of our friendly operators, who will process your order for you. Operators are available Monday - Friday 9am - 5pm EST.

Information Security
The information you provide is used only to complete and ship your order. Under no circumstances do we divulge this information to any other parties.

30 Day Money Back Guarantee
If for any reason you are not completely satisfied, One Step Tan comes with a full 30 day money back guarantee. (minus shipping fee)

Returns Procedure
A returns form will be included with your order. In case a return is necessary, simply complete the "returns form" and return it together with any unused product in its original packaging. Refunds will be issued to the original credit card only.